Crowd control at Cage's light event left children frightened

I felt I had to write to you because I am very angry at the crowd control at the switching on of the Christmas lights recently.

I took my two grandchildren, a little boy aged four and a girl aged six, who had been looking forward to it for weeks.

The little boy has autism spectrum disorder and loves Nicolas Cage, and his film Ghost Rider is the only film he can sit and watch, so he was very excited.

We managed to get near the front only, for the children to be pushed to the ground with the crowd walking all over them.

We shouted for help to the people on the barriers but they took no notice, all they wanted to do was take photos.

I managed to pick the children up, who by this time were screaming in fright.

A very kind man asked if the children could be lifted over the barriers only to be told "no". He reminded them about health and safety, but they just looked at him and turned their backs.

My grandchildren were covered in cuts and bruises but no one cared. So what should have been a night to remember for the little ones turned out to be very frightening for them.

And also, they never got to see their idol.

I would like to thank two very kind men who did try to help only to be ignored. The people in charge of this event should be very careful who they hire for crowd control in future events as someone could get badly hurt or worse, killed.

MRS RACHEL PATESON Freeview Road, Bath