RUH in Bath appeals for patients' patience as workload soars
The Royal United Hospital has asked patients and relatives to bear with its staff as it copes with a big influx of extra cases.
The hospital has warned that patients may be moved between wards during their stay because of its high workload.
The RUH said it was “currently coping with an extremely high number of inpatients.”
Chief operating officer Francesca Thompson said: “We strive to ensure we provide the highest standards of care we can and we do not want to cause anyone undue inconvenience or distress whilst they are being looked after.
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“However the hospital is extremely busy and this means, at the moment, some patients may not spend all of their time on the same ward.”
She said staff had worked hard to ensure they discharged as many medically fit patients as they could over the weekend.
“We have also worked with patients’ families to ensure that we continue to work in the best interests of our patients. Delays in discharging medically fit patients means we cannot give those beds to patients who need to be admitted and cared for or who come to the RUH via the Emergency Department.”
The hospital is currently free of the norovirus which has affected a number of wards in recent weeks, but Mrs Thompson added: “In order to minimise the risk of infection, we have increased the number of cleaning staff and cleaning rounds and we would also like to remind people who have had symptoms of norovirus in the past 48 hours not to visit the hospital unless absolutely necessary.”
A new unit at Paulton Hospital has been opened to take the strain off the RUH, which will treat some patients not needing the high level of care provided in Bath.