Bosses from dominant bus firm First will be discussing their passengers’ concerns at an all-day roadshow in Bath next week.

The Meet the Manager session at the city’s bus station travel shop offers customers the chance to tell the company’s local leadership what they think of services.

Bosses will be there from 10am to 4pm on Wednesday.

Among the officials there will be new regional customer services manager, Natacha Tagholm, and the company’s business manager in Bath Richard Lewis.

He said: “These sessions, which are open to anyone, give local people the opportunity to find out more about local bus services, or offer feedback about their own customer experiences.

“We value what people tell us. Where they highlight problems they have had, we can use the information to resolve issues and fundamentally build a better bus service for them locally, and where they have suggestions for improvements we’ll happily take them on board, implementing those that are feasibly possible. The Meet the Manager sessions also give people the opportunity to find out more about local bus routes, understanding where they go and how frequently.”